Shipping Policy

At Fancy Art Paper, we carefully prepare every order to ensure your gift wrapping products arrive safely and beautifully.

Processing Time

Orders are typically processed within 1–3 business days. During holidays, promotions, or peak seasons, processing times may be slightly longer.

Shipping Time

Shipping times vary depending on your location and selected shipping method.

• Standard Shipping: 5–10 business days
  
• Express Shipping: 3–7 business days
  

Please note that delivery times are estimates and may be affected by weather, carrier delays, or other unexpected circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Address

Please make sure your shipping address is correct before placing your order. Fancy Art Paper is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Return Policy

We want you to love every piece of Fancy Art Paper packaging.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return:

• Items must be unused and in their original condition.
  
• Products must be returned with original packaging.
  
• Customized or personalized items may not be eligible for return.
  
• Clearance or final sale items cannot be returned.
  

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
  
• Photos of the item and packaging
  
• A brief description of the issue
  

We will review your request and work with you to find the best solution.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Need Help?

If you have any questions about shipping or returns, we're always happy to help.

Email: support@fancyartpaper.com

Fancy Art Paper

Beautiful Packaging for Every Special Moment.