FREQUENTLY ASKED QUESTIONS

Got questions? We've got answers (and probably a story or two behind them). Here's everything you need to know about ordering, shipping, customizing, and all the little details that make gifting with Fancy Art Paper easy.

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What products do you offer?

We offer a variety of beautifully designed gift bags, wrapping paper, gift boxes, ribbons, and gift packaging accessories for everyday gifting and special occasions.

What occasions are your products suitable for?

Our products are perfect for birthdays, holidays, weddings, baby showers, parties, anniversaries, and many other special moments.

Are your gift bags reusable?

Yes! Many of our gift bags are made with durable materials and sturdy handles, making them suitable for reuse.

What sizes are available?

Our gift bags and gift boxes are available in different sizes to accommodate a variety of gifts. Please check the product page for detailed size information.

Can you use a custom color that’s not included on your list?

We are happy to match any color or logo provided. Please email a swatch or color number to support@fancyartpaper.com

Can I get a discount if I’m ordering a large quantity?

We’d love to discuss a bulk order discount. Please email us with your order details and we’ll work with you the best we can to get you a price that hopefully works within your budget.

Can I see a proof of my order before it goes to print?

We’re happy to send a proof to make sure you’re more than thrilled with your design and color choices. Please note this extends the processing time by 2-3+ business days depending on how quickly a response back is sent. If an emailed proof goes unresponded to after 7 business days, we will process the order with the selections you made.

Are the colors and patterns exactly the same as shown online?

We do our best to display our products accurately. However, colors may vary slightly depending on your screen settings.

How long does shipping take?

Processing and shipping times may vary depending on your location and order details. Please visit our Shipping Policy page for more information.

If I place an order today, when will it arrive?

Plan on 7-10 business days from order to arrival. That covers processing, printing, and transit time to your door — often it'll land sooner, but this gives you the full picture so you can gift with confidence.

What should I do if my order arrives damaged?

Please contact us as soon as possible and provide photos of the damaged product and packaging. Our team will review your request and assist you with a solution.

What methods of shipping do you use to ship orders?

We use both USPS and UPS. Rush orders always ship UPS 2nd Day Air to keep things moving quickly.

Still Have Questions?

We're always happy to help!

Contact us anytime, and our team will get back to you as soon as possible. Our Email: support@fancyartpaper.com

Make Every Gift More Special with FANCY ART PAPER.